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甲骨文申请 MFA 重置应该成功了

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HelloWorld 发表于 2024-12-21 16:41:48 | 显示全部楼层 |阅读模式

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本帖最后由 HelloWorld 于 2024-12-24 13:58 编辑

https://signup.cloud.oracle.com 右下角点击在线聊天,选择人工,我说:
The phone on which I installed Oracle Authenticator was broken. I can't log in without It. Could you please help me reset It?

对方为了核实身份,问我:
1. Please share your email address.
2. Please share your tenancy name.
3. Please share the phone number linked to your cloud account.
4. Please share the last 4 digits of your CC and the card expiration date associated with your cloud account.

提供后,对方说:
Your information is correct, To ensure the security of your account and provide optimal support this request goes through a series of checks, and hence Multi-Factor Authentication (MFA) reset requests are processed only during weekdays since not all teams are available during weekends. We've received your request and will handle it during business hours. While email/text updates on this aren't available, try logging in again on Monday  directly. Following the reset, you'll be able to add a new device for MFA and regain access. If you face problems after monday, please reach out to us through this chat support line.
we will reset the MFA and check it on monday. Once we reset, you should be able to reconfigure the MFA.

今天是周末,他们周一才能处理,让我周一试试

去年 4 月份用 wirex 卡申请的甲骨文:https://shuzijumin.com/thread-32-1-1.html

补充(2024-12-24):
刚登录,可以重新设置 MFA 了,这次用谷歌的
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