避雷：skrill收我7.8GBP高额手续费，余额被吃光

我的余额就只有7.8gbp的余额，被它收年度维护手续费annual maintenance fee都收完了，现在我的skrill没有余额，为什么会收我手续费？
以后都不敢在skrill放额外的钱，用多少放多少，不留钱不存钱。

这不是你自己的问题吗？
Service Fee
No service fee applies as long as you log in or make a transaction at least once every 6 months.

Otherwise a service fee of EUR 5.00 (or equivalent) will be deducted monthly from your account.

wewe888 发表于 2025-4-13 12:45
这不是你自己的问题吗？
Service Fee
No service fee applies as long as you log in or make a transactio ...

我6个月内都有交易和登录，而且它不是收我5欧，而是没收了我所有余额

我刚关闭了账户

a496903055 发表于 2025-4-13 13:34
我6个月内都有交易和登录，而且它不是收我5欧，而是没收了我所有余额

那就有点坑了 客服怎么说？

除了月费还有年费

比外面U卡好点点

这个账户到底有什么用

客服回复了：

Thank you for contacting the Skrill Help Team.

Apologies for the delay in our response. We aim at responding to all inquiries within a reasonable timeframe, yet due to the incoming volumes or other complex factors we might require longer to address your concerns.

Please be informed that we have debited the amount of 7.80 GBP to cover your Skrill Card annual membership fee. The payment has been processed in accordance with the Skrill Prepaid Mastercard® Terms and Conditions accepted by you when you ordered your Skrill Card.

You may refer to the following transaction visible in your transaction history:

XXXXXXXXXXX

For more information about the fees, please check the Skrill Prepaid Mastercard® section on our website. Useful details on the fees we charge for the Skrill prepaid card can be found here:

https://www.skrill.com/en/siteinformation/fees/gbr/#Prepaid-card

We hope this information proves helpful. If there is anything else you need, please let us know.

Kind regards,
Mike
Skrill Help Team

感谢您联系 Skrill 客服团队。

对于我们回复延迟，我们深感抱歉。我们致力于在合理时间内回复所有咨询，但由于来信量较大或其他复杂因素，可能需要更长时间来处理您的问题。

请您知悉，我们已扣除 7.80 英镑以支付您的 Skrill 卡年费。该付款是根据您申请 Skrill 卡时所接受的《Skrill 预付万事达卡®条款和条件》进行处理的。

您可以在您的交易记录中找到以下交易：

XXXXXXXXXXX

如需了解有关费用的更多信息，请参阅我们网站上 Skrill 预付万事达卡®部分。关于我们针对 Skrill 预付卡收取的费用的详细信息，可以在此处找到：

https://www.skrill.com/en/siteinformation/fees/gbr/#Prepaid-card

我们希望上述信息对您有所帮助。如需进一步协助，请随时联系我们。

此致
敬礼，
Mike
Skrill 客服团队



Prepaid card fees
Our fees are transparent, so you always know where you stand. Here are the fees we charge for using our Skrill Prepaid Mastercard®:

10 EUR new card application
10 EUR annual fee
3.99 % FX fee; (Further details on the foreign exchange fee and the mark-up over the latest available foreign exchange reference rates issued by the European Central Bank (ECB) are available here.)
1.75 % ATM fee
No fees for POS transactions
Skrill virtual card application – first is free, any subsequent card is 2.5 EUR.

预付卡费用
我们的费用透明，您始终能清楚了解费用情况。以下是我们收取的 Skrill 预付万事达卡®使用费用：

新卡申请费用：10 欧元

年费：10 欧元

外汇费用：3.99%（有关外汇费用及其与欧洲央行（ECB）发布的最新外汇参考汇率的加价详情，请点击此处查看。）

ATM 费用：1.75%

POS 交易无费用

Skrill 虚拟卡申请 – 第一次免费，之后每张卡收取 2.5 欧元

尼玛 虚拟卡也有年费吗？感谢提醒